1.4.3.1 Investigation Techniques and Discovery

Highlight Updates

● Interviewing the consumer. See § 2.2.1, infra.
● Dealer documents. See §§ 2.5.2, 2.6.2.2, infra.
● Vehicle inspection. See §§ 2.2.5, 2.2.6, 2.2.9, infra; Consumer Warranty Law § 13.6.¹²¹
● Papers, stickers found in the car or with consumer. See §§ 2.2.2, 2.2.10, infra.
● Tires. See § 2.2.3, infra.
● Vehicle identification number (VIN). See § 2.2.4, infra.
● Vehicle title history. See §§ 2.3, 2.4, 2.5, 3.8, infra.
● Automobile auctions. See § 7.8, infra.
● Information from industry sources. See §§ 2.2.7, 2.2.11, 2.2.12, infra.
● Information at state agencies. See §§ 2.5.15, 2.6.2.9, infra.
● Present and former dealer employees. See §§ 2.5.2.3, 2.5.2.4, infra.
● Hidden dealer assets. See § 10.13.1.3, infra.
● Discovery. See § 10.5, infra; Consumer Warranty Law § 13.5.¹²²
● Individuals at dealership to depose. See § 2.5.2.3, infra.

Footnotes

121 {121} National Consumer Law Center, Consumer Warranty Law § 13.6 (6th ed. 2021), updated at www.nclc.org/library.
122 {128} National Consumer Law Center, Consumer Warranty Law § 13.5 (6th ed. 2021), updated at www.nclc.org/library.